The Counter Is Open For Your File

Reach COLLECTION INDUSTRIES LIMITED by email, by phone, or at the counter itself. A named officer will read your message, open a file where a file is needed, and reply with the next step rather than a general brochure. Our counter sits at Rm 2253, 22/F, Tsing Yeung Circuit, Hoi Tai Fty Est, Tuen Mun, Hong Kong, and receives visitors by appointment during business hours.

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COLLECTION INDUSTRIES LIMITED answers every enquiry within one working day, and the quarterly payment plan review window for creditor clients is open for booking now.

Write To The Counter

Open a file or ask a question

Use the form below and it will open your own mail client with the message addressed to support@collectioncore.buzz. If your mail client is unavailable, simply send the same details directly to that address or call +85259462238 and an officer will take the note at the counter.

Before You Write

Three questions we hear at the counter

These answers cover the points most clients raise on a first enquiry. If your question is not here, send it through the form and an officer will answer it directly.

Once we receive your aged ledger and the supporting invoices, we validate the balances and open a numbered file within two working days. A named officer is assigned at that point and confirms the first contact date with you before any outreach is made to the counterparty.

Yes. The cross-border receivables desk handles both sides of the trade lane, and it is common for us to manage a buyer relationship that involves an exporter in Hong Kong and a supplier on the mainland. One officer coordinates both ends so that plans are consistent and no file is duplicated.

The officer reopens the conversation rather than simply restarting the chase. If the miss is temporary we reset the schedule and continue monitoring. If it is not, we arrange a verification visit where appropriate and prepare a documented legal handoff so that you can decide whether to instruct counsel from a complete file.

The counter is ready when you are

Send a message or call and we will take it from there. COLLECTION INDUSTRIES LIMITED keeps one file per account and one log per step, so nothing about your balance is ever left to chance. Email support@collectioncore.buzz, phone +85259462238, or visit Rm 2253, 22/F, Tsing Yeung Circuit, Hoi Tai Fty Est, Tuen Mun, Hong Kong, by appointment.

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