COLLECTION INDUSTRIES LIMITED recovers overdue commercial invoices for Hong Kong exporters and mainland suppliers through a disciplined counter process. Every account is opened at a numbered wicket, met by a named officer, and carried through a reminder ladder, a negotiated plan, a verification visit and a documented legal handoff. Our counter at Rm 2253, 22/F, Tsing Yeung Circuit, Hoi Tai Fty Est, Tuen Mun, Hong Kong, keeps one file per account and one log per step.
COLLECTION INDUSTRIES LIMITED opens its quarterly payment plan review window for creditor clients, and every booked account is invited to confirm a seat at the table before the round closes.
Most agencies hide behind a mailbox and a promise. COLLECTION INDUSTRIES LIMITED runs a counter hall instead: a place where a creditor client can walk in, take a seat, and watch an overdue file move from first notice to settled balance. The hall is organised around numbered wickets, and each wicket owns a distinct stage of the recovery journey. Nothing drifts between desks. Nothing is remembered only in a head. The officer who opens the file keeps the file, and the client sees the same officer from the first reminder to the final receipt.
We built this rhythm because commercial debt in the Hong Kong and Pearl River Delta trade lanes rewards patience and documentation far more than pressure. A buyer who owes a container of goods is not a stranger to be frightened. That buyer is a trading partner in a bad month, and the fastest route to cash is a plan the buyer can actually keep. Our officers are trained to listen first, price the plan second, and log every exchange so that the credit committee on the client side can defend the outcome.
Six wickets stand open through the working day. Each carries a lit header, a brass numeral, and a speaking tray where the documents land. Read the run from left to right and you have the whole shape of a recovery: screening before credit is granted, recovery when the invoice ages, negotiation when goodwill still exists, verification when a claim needs proof, legal handoff when negotiation closes, and a cross border desk that ties the trade lane together.
Wicket W1 carries the core engagement. We take the aged sales ledger, sort the balances into lanes by age and counterparty, and run a reminder ladder that escalates from a polite statement of account to a formal demand without ever losing the tone of a trading house. Each step is dated, each response is logged, and the creditor client receives a weekly view of what moved.
See B2B Invoice RecoveryWicket W2 stands before the debt exists. We screen prospective buyers and ongoing accounts against trade references, registry signals and payment behaviour across the lane, then keep watch while the relationship runs. The output is a simple limit recommendation and a watch note that a merchandiser can act on the same morning.
See Credit Screening and MonitoringWicket W3 is where most balances actually settle. Our officers meet the buyer, price a realistic instalment schedule against the buyer cash cycle, and paper it as a short agreement the client can approve. A good plan beats a loud demand every time, and we will say so plainly when the file calls for it.
See Payment Plan NegotiationWicket W4 sends an officer to the premises. A visit confirms that the counterparty trades where the papers say it trades, that stock and staff are real, and that the person signing a plan has authority to sign it. The visit report is photographed, signed and filed, which is exactly the evidence a later legal step needs.
See Field Verification VisitsWicket W5 prepares the file for counsel. When negotiation closes, the client receives a dated bundle: the ledger extract, the signed plan history, the verification report, the correspondence log and a plain summary of the claim. Counsel starts from a complete file rather than a shoebox, which shortens every later proceeding.
See Legal Handoff DocumentationWicket W6 joins the two sides of the trade lane. Hong Kong exporters and mainland suppliers often share the same slow buyer, and a single desk that reads both books recovers faster than two agencies working blind. The desk coordinates language, banking rails and timing so a plan agreed in one city is honoured in the other.
See Cross-Border Receivables DeskEvery account is owned by a single named officer from opening to closing. There is no queue shuffle and no reintroduction. When a client calls the counter, the person who answers already knows the history of the file.
The log is the product. Dates, calls, letters, visits and promises are recorded as they happen, so a client credit committee can see exactly what was done and when. Nothing important rests on memory.
We recover without burning the relationship. Most buyers we chase are still trading, and a plan negotiated with respect usually returns the balance and the account. Loud pressure wins one invoice and loses ten.
A file does not wander. It is handed along the wickets in a fixed order, and the client can see the stage at any moment. The sequence below is the same for a single small invoice and for a full aged ledger.
The aged ledger arrives, balances are validated against the client books, and each account is given a wicket seat and an officer. We confirm the claim documents before any contact is made.
Contact begins on a measured ladder, from statement of account to formal demand, with every reply captured. The ladder pauses the moment a genuine plan is on the table.
Where goodwill remains, we price an instalment schedule the buyer can keep and paper it for client approval. Signed plans are monitored against their own calendar.
If a plan fails, a field visit locks the evidence and the file is bundled for counsel with a complete history. The client decides whether to litigate, and we hand over a file ready to use.
An aged sales ledger, the underlying invoices and delivery proof, any signed terms of trade, and a note of the relationships you want protected. That is enough to open the first file.
A dated progress report, a clear statement of each account stage, receipts as money arrives, and a full bundle for counsel if a matter has to leave the counter and enter proceedings.
By email at support@collectioncore.buzz or by phone on +85259462238 during business hours. The counter at Rm 2253, 22/F, Tsing Yeung Circuit, Hoi Tai Fty Est, Tuen Mun, Hong Kong, receives visitors by appointment.
Send us the aged ledger and we will open the first file the same week. You will meet the officer who owns the account, learn which balances are recoverable and which need a legal handoff, and see the plan before a single call is placed. COLLECTION INDUSTRIES LIMITED keeps the process visible because a visible process is the one that gets paid.
Open a Recovery File